Cancellation or Return Policy for the User
You may cancel your contract within two weeks without explaining your reasons. This must be done by way of text - letter, fax, email - or by returning the goods. The cancellation period begins with your receipt of these instructions at the earliest. To remain within the cancellation period, you must send the cancellation or the goods off in time. Send the cancellation to:
Mindfield Biosystems Ltd. , Bogenstraße 11, 14169 Berlin, Germany
Tel. +49 30 812 96 146, Fax +49 30 812 96 145
In the case of an effective cancellation received services are to be refunded on both sides. If you cannot refund the received service to us totally or partly or only in worsened condition, you must carry the cost to that extent indemnification according to value. Claims are charged with a purchase price already paid. This does not apply if you rent goods, if the degradation of the goods depended exclusively on their examination - as would have been possible for you in the shop. In all other respects you can avoid the indemnification according to value obligation, by not taking the goods in use like an owner and omitting everything which impairs their value. During a return from a goods delivery, whose total purchase order value amounts to 40 Euro or less including VAT, you have to bear the cost of the return, if the supplied commodity corresponds to the ordered. Otherwise the return is covered by us. Goods that cannot be shipped as packages, we will pick up.
Please note that shipments without pre-paid postage cannot be accepted. If the return shipment costs are covered by us (purchase order value over 40 Euro gross), we will refund you the postage costs of standard dispatch by the post office. The appropriate amount is credited to you together with the commodity. If you select another shipment method, you must cover any additional cost.
Please understand that in case of international deliveries we can cover the return shipment cost only in the case that the applicable consumer law in a European Union country insists on this.
